Everything you need to know before you play
FREQUENTLY ASKED QUESTIONS
Search or browse answers about booking, rates, hours, equipment, and more. Still stuck? Our Rally Assistant chatbot and contact team are ready to help.
Head to our Book a Court page, choose your date and an available hourly time slot, select your duration and players, add any equipment or coaching options, then submit your details. You'll get a reference number instantly with Pending Confirmation status while our team finalizes your slot.
Off-peak hourly rentals start at ₱250/hour and peak-hour rentals start at ₱350/hour (placeholder rates — see our Rates & Packages page for the latest editable pricing, or contact us for official rates).
RC Rally Hub is open Monday to Sunday, 6:00 AM to 3:00 AM the following day — including hourly slots that cross midnight.
We're at #37 Seminary Drive, Pala-o, Iligan City, Philippines 9200 — inside Garahe by Chef Rods Restaurant.
Absolutely — RC Rally Hub is a beginner-friendly venue. We offer beginner clinics, coaching sessions, and a welcoming open-play community for players just starting out.
Yes, paddle and ball rental is available at the venue for an additional fee. You can add rentals directly in Step 2 of the booking form.
A standard pickleball court comfortably fits up to 4 players for doubles play (or 2 for singles). Booking for a larger group or open play session? Let us know in your reservation's special requests.
Walk-ins are welcome when the court is available, but we recommend booking online first to guarantee your preferred time slot, especially during peak hours.
Payment methods will be confirmed with you directly by our team when your booking is finalized (placeholder — update with official accepted payment methods such as cash, GCash, or bank transfer).
Yes. Cancellations made at least 24 hours before your session are eligible for a full deposit refund, and rescheduling is available at least 12 hours in advance, subject to availability. See our Cancellation and Rescheduling Policy page for full details.
Yes! We regularly host tournaments across divisions including Men's Doubles, Women's Doubles, Mixed Doubles, and Open Division. Check our Tournaments and Events page for the current schedule.
Yes — companies, schools, clubs, and private groups can book RC Rally Hub for private events, corporate team-building, or celebrations. Contact us or select "Private Event" when booking to get started.
Yes, children are welcome to play and to watch from our viewing area, as long as they're supervised by a parent or guardian at all times.
Comfortable athletic wear and non-marking, court-appropriate shoes are recommended. Avoid running shoes with heavy tread that can scuff the court surface.
Please arrive about 10 minutes before your scheduled start time to check in and warm up.
Yes. Since RC Rally Hub operates until 3:00 AM, you can book hourly slots like 11:00 PM–12:00 AM, 12:00–1:00 AM, 1:00–2:00 AM, and 2:00–3:00 AM. Our booking system handles these overnight slots correctly, so your date and time never get mixed up.
Online submissions start with Pending Confirmation status. Your reservation becomes officially Confirmed once our team verifies availability and reaches out to confirm your slot through your preferred contact method.
Still have questions?
Our Rally Assistant chatbot is ready in the bottom corner, or reach our team directly.